As a Key Holder, you will serve as a crucial member of our team and be responsible for managing store operations during scheduled shifts. Your primary goal is to ensure an outstanding shopping experience for our customers while supporting the Store Manager and Assistant Manager. Your responsibilities will include:
Opening and Closing Responsibilities: You will be responsible for opening or closing the store, including handling cash registers, securing the premises, and ensuring all systems are operational.
Customer Service: Greet and assist customers, answer inquiries, and provide exceptional customer service to create a positive shopping experience.
Sales Support: Assist in achieving sales goals by promoting products, upselling, and cross-selling.
Team Support: Provide support and guidance to store associates, assisting in resolving customer issues and ensuring the team operates efficiently.
Inventory Management: Help manage inventory, restocking shelves, and ensuring proper product organization.
Cash Handling: Accurately handle cash, credit, and debit card transactions, ensuring all register balances are correct.
