As a Stand Worker at [Your Company Name], you will play a vital role in ensuring the smooth operation of our events and performances. You will work behind the scenes to support our concessions and merchandise stands, ensuring that our audience members have a memorable experience. This is a dynamic and customer-focused role that requires excellent communication skills, attention to detail, and a passion for delivering exceptional service.
Key Responsibilities:
Concession Stand Operation:
Set up, stock, and maintain concession stands before and during events.
Prepare and serve food and beverages in compliance with health and safety regulations.
Handle cash and make change accurately while providing excellent customer service.
Keep concession areas clean and organized.
Merchandise Sales:
Assist in setting up merchandise stands with products and promotional materials.
Provide information about products, answer customer questions, and facilitate sales.
Maintain accurate inventory records and handle cash transactions.
Customer Service:
Greet and assist customers in a friendly and professional manner.
Address customer inquiries and resolve issues promptly.
Ensure that customers have a positive experience and leave with a smile.
Compliance:
Adhere to all company policies and procedures, including safety and hygiene standards.
Follow all local and state regulations related to food service and alcohol sales (if applicable).